Communication

Explain the role of each of the following elements in the process of communication: (a) channel; (2 marks) (b) messages. (2 marks)June/July 2020

State four reasons why organizations train staff on how to handle customers. (4 marks)July 2020

State four ways in which a sender may minimise barriers to effective communication. (2 marks)June/July 2020

Distinguish between a board meeting and a management meeting. (4 mark) June/July 2020

State three ways in which ineffective communication may affect: an organization.November 2022

Give three factors that have popularised the short message service (sms) form of communicating. (3 marks)July 2020

State three advantages of using online platforms to hold meetings. (3 marks)July 2020

Explain four reasons that may have led to the increased use of mobile phones as a means of communication. (8 marks)June/July 2020

Explain three consequences of poor filing of documents to an organization.(6 marks)June/July 2020

Explain four benefits that an organization may get from having a dress code for its workers. (8 marks)July 2020