Outline four causes of poor communication in an organization. (4 marks)June/July 2020

There are several causes of poor communication in an organization, including:

1. Lack of clear communication channels: Poor communication can occur when there are not clear channels in place for employees to share information and ideas, or when there is a lack of consistency in the way that information is shared.
2. Lack of training or resources: Poor communication can occur when employees are not provided with adequate training or resources to effectively communicate, such as access to technology or language translation services.
3. Cultural differences: Poor communication can occur when employees come from different cultural backgrounds and have different communication styles, values, or expectations.
4. Misunderstandings or miscommunication: Poor communication can occur when messages are not clearly understood by the recipient, or when there is a breakdown in the transmission of the message.
5. Lack of feedback: Poor communication can occur when there is a lack of feedback or response to communication, leading to misunderstandings or a lack of understanding.
6. Poor leadership: Poor communication can occur when leaders do not effectively communicate their expectations, goals, or vision to their employees, leading to confusion and misunderstandings.