Explain four guidelines that a person should follow when giving oral instructions. (8 marks)June/July 2020

There are several guidelines that a person should follow when giving oral instructions, including:

1. Be clear and concise: It is important to be clear and concise when giving oral instructions, using language that is easy to understand and avoiding unnecessary complexity or jargon.
2. Be organized: It is helpful to be organized when giving oral instructions, outlining the steps in a logical and straightforward manner and using visual aids if necessary.
3. Use appropriate tone: It is important to use an appropriate tone when giving oral instructions, being respectful and professional while also being firm and clear.
4. Check for understanding: It is important to check for understanding when giving oral instructions, making sure that the other person has grasped the information and is able to follow the instructions.
5. Repeat as necessary: It may be necessary to repeat or clarify instructions if there is confusion or misunderstanding.
6. Use examples: Using examples can be helpful in illustrating the instructions and making them easier to understand.
7. Use gestures: Using gestures and other non-verbal cues can help to clarify and reinforce the instructions.
8. Allow time for questions: It is important to allow time for questions and to be open to answering any queries or concerns that the other person may have.