Describe the steps that a warehouse officer should follow i in the order picking process.(10 marks)November 2022

The order picking process involves the selection of specific items from the warehouse inventory to fulfill customer orders. A warehouse officer should follow these steps in the order picking process:

1. Receive the order: The warehouse officer should first receive the order from the customer, which typically includes a list of items to be picked and the quantities required.
2. Check inventory: The warehouse officer should then check the inventory to ensure that the items are in stock and that there are sufficient quantities to fulfill the order.
3. Prepare for order picking: The warehouse officer should then prepare for order picking by gathering the necessary equipment, such as hand trucks or pallet jacks, and by reviewing the order to ensure that all items are present and in good condition.
4. Begin order picking: The warehouse officer should then begin the order picking process by locating the items in the warehouse and selecting them for the order.
5. Check and pack: The warehouse officer should then check the items to ensure that they are in good condition and that they match the order. The warehouse officer should then pack the items securely for transport.
6. Record items picked: The warehouse officer should then record the items that have been picked, typically by updating an inventory management system.
7. Prepare for shipment: The warehouse officer should then prepare the items for shipment by labeling them correctly and arranging them for transport.
8. Notify the shipping department: The warehouse officer should then notify the shipping department that the order is ready for shipment.
9. Quality check: The warehouse officer should conduct a final check of the items before the order is shipped to ensure that the items match the order, are in good condition and are properly packaged
10. Document and report: The warehouse officer should document the order picking process and report any discrepancies or issues to the appropriate personnel for resolution.