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Jemshah
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Asked: 2023-01-03T04:08:21+00:00 In:

State four strategies that the management of an organisation may adopt to enhance the effectiveness of upward communication. (4 marks)June/July 2020

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State four strategies that the management of an organisation may adopt to enhance the effectiveness of upward communication. (4 marks)June/July 2020

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    1. Encourage open communication: By promoting an open and transparent communication style, management can encourage employees to feel comfortable sharing ideas, concerns, and feedback with their superiors.
    2. Provide opportunities for feedback: By providing regular opportunities for employees to provide feedback, such as through suggestion boxes, surveys, or focus groups, management can create channels for upward communication to occur.
    3. Foster a culture of trust: A culture of trust, where employees feel that their ideas and concerns will be taken seriously and acted upon, can encourage upward communication.
    4. Encourage the use of multiple channels: By encouraging the use of multiple channels of communication, such as email, phone, or in-person meetings, management can make it easier for employees to communicate with their superiors.
    5. Provide training: By providing training in communication skills, such as active listening and assertiveness, management can help employees to feel more confident and capable of effectively communicating with their superiors.
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