Roles of a shop-steward as a workers’ representative

A shop steward is a worker who is elected by their colleagues to represent them and advocate on their behalf. As a worker’s representative, the shop steward has a number of important roles, including:

1. Communicating with management: The shop steward acts as a liaison between the workers and management, representing the workers’ interests and concerns to management and bringing management’s decisions and directives back to the workers.
2. Negotiating contracts: The shop steward may be involved in negotiations with management over issues such as wages, working conditions, and benefits. The shop steward may represent the workers in these negotiations and work to achieve fair and equitable agreements.
3. Enforcing the contract: Once an agreement is reached between the workers and management, the shop steward is responsible for ensuring that the terms of the contract are followed by both parties. This may involve monitoring the workplace to ensure compliance and addressing any issues that arise.
4. Providing support and assistance: The shop steward may also provide support and assistance to workers who are experiencing problems or issues at work. This may involve providing advice, guidance, and support, or representing workers in grievances or disputes with management.

Overall, the role of a shop steward is to serve as a representative and advocate for the workers, and to help ensure that their rights and interests are protected in the workplace.