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Jemshah
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Asked: 2023-01-07T14:20:46+00:00 In:

Miriam was advised to use a mail merge feature while communicating to the institutes* customers. Outline three advantages of using this feature. (3 marks)July 2020

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Miriam was advised to use a mail merge feature while communicating to the institutes customers. Outline three advantages of using this feature. (3 marks)July 2020

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  1. Enlightened

    There are several advantages to using the mail merge feature when communicating with customers:

    1. Time-saving: Mail merge allows you to send personalized messages to a large group of people quickly and efficiently, without having to individually type out each message.
    2. Accuracy: Mail merge ensures that each message is accurately personalized with the recipient’s name and other information, reducing the risk of errors.
    3. Professionalism: Mail merge allows you to create professional-looking messages with a consistent layout and format.
    4. Customization: Mail merge allows you to customize the content of your messages based on specific information about each recipient, such as their purchase history or interests.
    5. Personalization: Mail merge enables you to personalize your messages with information about each recipient, which can help to build customer relationships and loyalty.
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