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Jemshah
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Asked: 2022-12-30T13:47:20+00:00 In:

Jane, a manager at an ICT firm, has good people skills. Explain three such skills.(6 marks)DICT MOD 1 July 2020

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Jane, a manager at an ICT firm, has good people skills. Explain three such skills.(6 marks)DICT MOD 1 July 2020

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    1. Communication: Good people skills often involve the ability to effectively communicate with others, including the ability to listen actively, speak clearly, and use nonverbal communication appropriately.
    2. Empathy: Good people skills often involve the ability to understand and relate to others’ emotions and experiences. This can help a manager like Jane to better understand the needs and concerns of her team members and respond appropriately.
    3. Conflict resolution: Good people skills can also involve the ability to effectively resolve conflicts and handle difficult situations. This can involve the ability to mediate between parties, negotiate solutions, and defuse tension.
    4. Leadership: Good people skills can also involve the ability to effectively lead and manage a team. This can include the ability to motivate and inspire others, delegate tasks, and provide guidance and support.
    5. Teamwork: Good people skills can also involve the ability to work well as part of a team. This can involve the ability to contribute to team discussions and decision-making, as well as the ability to support and collaborate with others.
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