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List four types of meetings that may be held in an organization. (2 marks)June/July 2020
Staff meetings: Staff meetings are typically held to discuss business-related issues and to share information with employees. Committee meetings: Committee meetings are typically held to discuss specific topics or projects, and may involve a smaller group of employees who are responsible for a speciRead more
State two circumstances under which an organization may use video conferencing as a means of communication. (2 marks)June/July 2020
To facilitate meetings between employees who are located in different locations: Video conferencing allows employees to meet and collaborate remotely, which can be useful for organizations with employees working in different offices, cities, or countries. To host presentations or training sessions:Read more
List two disadvantages of downward communication. (2 marks)June/July 2020
Limited feedback: Downward communication often involves one-way communication, with little opportunity for feedback or response from lower level employees. This can lead to a lack of understanding or buy-in from employees, and may result in poor implementation of decisions or directives. Loss of conRead more
State two characteristics of informal communication. (2 marks)June/July 2020
Casual: Informal communication is typically more casual and relaxed than formal communication, and may involve the use of slang, jargon, or casual language. Flexible: Informal communication is often more flexible and adaptable than formal communication, as it is not governed by strict rules or protoRead more
State four reasons that may make an employe to appear before a disciplinary committee. (2 marks)June/July 2020
Violation of company policies or rules: An employee may be called to appear before a disciplinary committee if they are accused of violating company policies or rules, such as policies related to attendance, conduct, or use of company resources. Poor performance: An employee may be called to appearRead more
Explain two types of information that should be contained in the terms of reference section of a report. (2 marks)June/July 2020
The terms of reference section of a report typically includes information about the purpose and scope of the report, as well as the context in which it was prepared. Some specific types of information that may be contained in the terms of reference section of a report include: The purpose of the repRead more
The terms of reference section of a report typically includes information about the purpose and scope of the report, as well as the context in which it was prepared. Some specific types of information that may be contained in the terms of reference section of a report include:
Outline two characteristics of an effective chairperson of a meeting. (2 marks)June/July 2020
Good communication skills: An effective chairperson is able to clearly communicate the purpose and agenda of the meeting, as well as facilitate discussion and encourage participation from all attendees. Strong leadership skills: An effective chairperson is able to guide the meeting in a direction thRead more
Explain the term βencodingβ as used in communication. (2 marks)June/July 2020
In communication, encoding refers to the process of converting a message or information into a form that can be transmitted to others. This involves translating the message into a specific medium, such as written words, spoken words, or visual images. Encoding involves selecting and arranging the syRead more
In communication, encoding refers to the process of converting a message or information into a form that can be transmitted to others. This involves translating the message into a specific medium, such as written words, spoken words, or visual images.
Encoding involves selecting and arranging the symbols or codes that will be used to represent the message. For example, when writing a message, the sender must decide which words and phrases to use to convey their intended meaning. When speaking, the sender must decide how to use their voice, tone, and body language to convey their message.
The effectiveness of encoding depends on the senderβs ability to clearly and accurately represent their message, as well as the recipientβs ability to decode the message and understand its meaning.
See lessState two advantages of using visual communication. (2 marks)June/July 2020
There are several advantages of using visual communication: Efficiency: Visual communication can be more efficient than verbal or written communication, as it allows the recipient to quickly and easily understand the message being conveyed. This can be especially useful in situations where time is lRead more
There are several advantages of using visual communication:
Outline six characteristics of a partnership form of business. (6 marks)June/July 2020
A partnership is a form of business in which two or more individuals, called partners, come together to operate a business and share the profits. There are several characteristics of partnerships: Shared ownership: Partnerships involve shared ownership among the partners, who are responsible for manRead more
A partnership is a form of business in which two or more individuals, called partners, come together to operate a business and share the profits. There are several characteristics of partnerships: