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Explain the function of the following techniques used in oral presentations: i) pause: ii)pitch; iii)pace.(6 mark)June/July 2020
i) Pause: Pausing during an oral presentation can be an effective technique for emphasizing a point or giving the audience time to process information. It can also help to break up the presentation and prevent it from becoming monotonous. ii) Pitch: The pitch of one's voice refers to the highness orRead more
i) Pause: Pausing during an oral presentation can be an effective technique for emphasizing a point or giving the audience time to process information. It can also help to break up the presentation and prevent it from becoming monotonous.
ii) Pitch: The pitch of oneβs voice refers to the highness or lowness of the sound. Varying the pitch of oneβs voice can be an effective technique for emphasizing certain points or adding emphasis to particular words or phrases.
iii) Pace: The pace of an oral presentation refers to the speed at which it is delivered. Varying the pace of the presentation can be an effective technique for adding interest and variety to the presentation, as well as for emphasizing certain points. For example, slowing down the pace may be used to emphasize a particularly important point, while speeding up the pace may be used to create a sense of urgency or excitement
See lessState three non-verbal indicators of ineffective listening during a face to face conversation. (3 mark)June/July 2020
here are a number of non-verbal indicators of ineffective listening during a face-to-face conversation: Lack of eye contact: A lack of eye contact may indicate that the listener is not paying attention or is disinterested in the conversation. Distracting body language: Distracting body language, sucRead more
here are a number of non-verbal indicators of ineffective listening during a face-to-face conversation:
Explain four purposes that an investigation report may serve in a business enterprise.(8 mark)June/July 2020
An investigation report may serve a number of purposes in a business enterprise: Determine the cause of a problem: An investigation report may be used to identify the root cause of a problem or issue within the organization, such as a failure in a process or system. Identify potential solutions: AnRead more
An investigation report may serve a number of purposes in a business enterprise:
Distinguish between a board meeting and a management meeting. (4 markJune/July 2020
A board meeting is a meeting of the board of directors of an organization, while a management meeting is a meeting of the management team of an organization. There are a number of key differences between the two: Attendance: Board meetings typically include all members of the board of directors, whiRead more
A board meeting is a meeting of the board of directors of an organization, while a management meeting is a meeting of the management team of an organization. There are a number of key differences between the two:
Identify three features of a good business report. (3 marks)June/July 2020
Clarity: A good business report is clear and easy to understand, with a well-defined structure and logical flow of ideas. Relevance: A good business report presents information that is relevant and useful to the intended audience. Objectivity: A good business report presents information in an objectRead more
State four reasons that make whatsApp messaging inappropriate as a means of business communication. (4 marks)June/July 2020
Lack of professionalism: WhatsApp is a consumer-oriented messaging app, and its informal and casual nature may not be seen as professional in a business context. Lack of security: WhatsApp is not designed for business use and does not offer the same level of security as other business-grade communicRead more
Highlight three effects of poor public relations to an organisation. (3 marks)
Damage to reputation: Poor public relations can damage an organization's reputation and make it less appealing to customers, employees, and other stakeholders. Loss of customers: If an organization is perceived negatively by the public, it may result in a loss of customers and a decline in sales. DeRead more
challenges that an organisation may face when using electronic filing system. (4 marks)June/July 2020
Security: Electronic filing systems may be vulnerable to cyber attacks or data breaches, which can compromise the confidentiality and integrity of the information being stored. Compatibility: Electronic filing systems may not be compatible with all types of devices or software, which can make it difRead more
State three situations when interviews may be conducted in an organisation. (3 marks)June/July 2020
Recruitment: Interviews are often conducted as part of the recruitment process to evaluate candidates and determine their suitability for a particular role. Performance evaluations: Interviews may be conducted to assess an employee's performance and identify areas for improvement. Promotions: IntervRead more
techniques that may be used to convey public relations information. (4 marks)June/July 2020
Press releases: Press releases are written statements issued to the media to provide information about an event, product, or organization. Newsletters: Newsletters are regular publications, often in the form of an email or print newsletter, that provide information about an organization or industry.Read more